CLICK HERE FOR REMOTE ASSISTANCE

In Internet Explorer you will be promted with the following dialog:

Click on the "Run" button.

Once it is finished downloading you will be prompted with another dialog:

Click on the "Run" button.

Remote Assistance is a safe way for us to help you.

  • You must permit a Technician to use each function (Remote Control, Desktop View, File Transfer, System Information, and Reboot & Reconnect)
  • You can choose to terminate the session at any time
  • All traces of the Customer Applet disappear from the remote PC when the session is finished

 
 

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