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Unite Wireless, we are here to help resolve your issues.
Service Status:
07/23/2007......7:30 p.m....Traffic Flood Problems in the Weatherford area. This disrupted traffic from 5:30 – 6:00 p.m. and again from 7:30-8:30 p.m..
What issues can we help you with?
Connection:
No connection or slow connection
Email:
Configuring Outlook Express™
Email:
Password does not work
Newsgroup:
Newsgroup access
Speed Test:
Running a speed test
Web Site Guide:
Uploading files to your web site
Helpful Utilities
AntiVirus:
Protect your computers from viruses
PopUp:
Controlling pop up windows
Spyware:
Removing spyware
Browser:
My Internet Explorer™ is provided by 'xxxxx', not Unite Wireless
If the information on this page did not resolve your issues, you may open a service ticket in your online account area
here
.
Connection:
No connection or slow connection.
Unplug the power cable from the router. Leave it unplugged for 1 minute and plug it back in. Wait another 30 seconds.
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Email:
Configuring Outlook Express™
Follow the instruction on
this
page.
Or
Download and run this
script
to configure Outlook Express™
.
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Email:
Password does not work
Trying entering your passwords using the number across the top of the keyboard instead of the keypad, if your password contains any number.
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Newsgroup:
Newsgroup access
Unite Wireless does not provide direct access to newsgroup. You can access newsgroup at this website.
Google Newsgroup
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Speed Test:
Running a speed test
1) Reboot the computer.
2) Log in with a user that has Administrator rights.
3) Make sure that the hard drive has stopped. (red light on the front of the computer)
4) Don't use your cordless phone during the test. (might interfere with your inside wireless access point.)
5) Run the bandwidth test.
Speed test
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Personal Web Site:
Setting up your personal web site
Follow the instruction on
this
page.
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AntiVirus:
Protect your computers from viruses
Use
eTrust
™ to remove viruses and protect your computer. Contact Unite Wireless to get your copy.
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PopUp:
Controlling pop up windows
Use
Google
™ toolbar to block pop ups. Get it
here
. Select 'Open' when prompt and follow the installation instruction.
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Spyware:
Removing spyware
Use
Lavasoft's Ad-aware
™ to remove spyware from your computer. Get it
here
. Select 'Open' when prompt and follow the installation instruction.
Or use
Spybot
™ to remove spyware from your computer. Get it
here
. Select 'Open' when prompt and follow the installation instruction.
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Browser:
Let Unite Wireless customize your Internet Explorer
Follow these steps to customize IE title, logo and start page.
Download these files to your C:\Windows folder: Right-Click and select 'Save Target As'
Logo 1
Logo 2
Logo 3
Logo 4
Then click this
link
and follow the instructions.
If you wish, you can contact support via email:
support@unitewireless.com
Customers may also contact support at:
817-550-9022
during regular business hours.
© 2003-2007 Unite Wireless of Weatherford, LLC
